Women Winter Low Top Boots | Flat Heel Snow Boots | Women Winter Retro Shoes retailer | Warm Slip On Ankle Boots | Classic Fluffy Boots

Heel height 3cm
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LENGTH MEASUREMENT AND SIZE CONVERTOR
Please use the size chart in the picture to find the right size.
Please private message me if you need help finding the sizes . I'm more willing to do that :))

Select a shoe size based on your FOOT LENGTH. (If you are having difficulty if measure it please message me i would gladly guide you through the process:) )
If you want special dimensions just for you, please contact me before your order then we could discuss.
If your foot is large and wide, We recommend choose one size up.
If your instep is flat and your feet are thin, it is recommended to choose one size down.
If you are unsure about the option to chose, please contact us.

Keep in mind that : When measuring the length and width of your foot, your foot must be firmly on the floor. Remember to measure your foot without shoes, but with or without socks that are similar to the ones you will or will not be wearing with the shoes you are considering purchasing.

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SHIPPING

FREE Worldwide shipping.
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EXCHANGES AND RETURNS

a. Please contact us to request a return or exchange. All exchanges and returns are processed through our Warehouse. Contact us and get a confirmation from us in order to process a return. Items returned without a confirmation from us will not be processed.

b. EXCHANGE TIMEFRAME: We offer a seven (7) day exchange/refund grace period from point of confirmed scanned postal delivery. Return requests made after seven (7) days may be eligible for store credit only, minus the exchange fee.

c. ITEM CONDITION: Items must be returned in their original UNWORN condition. No exceptions. Our product tag MUST still be attached and fully intact in order for us to process an Exchange or Refund. If the tag has been removed or ripped we cannot process the shoes as a Return or Exchange regardless of condition. This includes accidental separation. Reattached tags will not be accepted.

d. EXCHANGE FEE: A $5 exchange fee applies on all items over $25.00. Buyer pays for shipping of the returning pair and the replacement pair. Your replacement pair will be once again built with the highest quality possible. To guarantee size availability and faster turn around exchange time. We recommend place a new order for the correct retailer size and return the shoes you have. Once your package is received , we will process a refund. PLEASE ALLOW 7 BUSINESS DAYS FOR REFUND TO BE PROCESSED.

e. REFUNDS & RESTOCKING FEES: All orders of $25 or more are subject to a restocking fee of 30% of the item value, with the exception of those that choose a store credit and return them within the 7 day window. Restocking fees excludes rush fees and/or shipping charges. Refunds are issued for 70% of total item value only, shipping costs and/or rush fees are non-refundable. Items returned after the seven (7) day return window may be eligible for store credit only minus the restocking fee.

f. STORE CREDIT: Store credit is equal to 100% total returning item value. No restocking fees are applied. Credits are issued upon item's return in the form of a coupon code. Codes are valid on Etsy and do not expire. Codes are one (1) time use only. Coupon codes have no cash redemption value and cannot be exchanged for cash, nor can any cash advance be made on any portion of the value. Cannot be combined with other offers. Void where prohibited. This option is only available on items that are returned within the 7 day window of being received.

g. NO REFUNDS PERMITTED FOR THE FOLLOWING:
1) Personalized/customized items labeled as CUSTOM.
2) Items with product tag removed or torn
3) Signs of damage Shoes
4) Worn or used items
5) Items marked as CLEARANCE
6) Rush fees, restocking fees or amendment fees